Traveline – new telephone number

Traveline - the public transport route and timetable information line - has a new telephone number.

Following a decision made by Ofcom (Office of Communications), the new number (0871 200 22 33) will run parallel with the original number (0870 608 2 608) until January 2008.
Traveline provides route and timetable information for all public transport operators (bus, coach, metro, train, and GB ferry) in England, Scotland and Wales. In addition to the telephone information service, timetables and journey planning facilities can also be accessed from the website: www.traveline.info

Last year, Traveline reported over 586,000 calls made to the South West call centre, accompanied by 4,684,000 hits on the website.

As a member of the Traveline partnership, Bath & North East Somerset Council is responsible for the supply of data for most of the bus services that operate within the authority. The Council works with local bus operators to ensure the accuracy of the route and timetable information. In recent months, this work has also allowed the Council to add information to the Traveline database about which bus services are usually operated by low-floor vehicles.

Over the course of the next few months, Bath & North East Somerset Council and First will be updating the Traveline number where it appears on bus stop flags and timetable displays within the authority’s boundaries.

Calls to Traveline from landlines cost 10p per minute. Mobile charges vary.